Support
Last updated 3 August 2026
GangBox is the office app for employees of Eutaw Construction Company. It gathers several small day-to-day tools into one place. It is not offered to the general public, and signing in requires a Eutaw Construction account.
Eutaw Construction Company — IT Department
Email smorris@eutaw.us
Weekdays, 7:00am – 4:00pm US Central time.
What is in the app
You will only see the tools you have been given access to, so your app may show fewer tabs than someone else's. That is set on the server — ask IT to be added to one and it will appear the next time you open the app. There is nothing to reinstall.
Common questions
- I cannot sign in.
- Sign in with your surname and your PIN, not your email address. If the PIN is not working, email IT and it will be reset — there is no self-service reset.
- A tab I expected is missing.
- You have not been granted that tool yet. Email IT. Access is granted on the server and appears the next time the app starts.
- Nothing loads, or everything says it cannot reach the server.
- Check you have a signal. The stock walk works offline by design and will send when you are back in range; the other tools need a connection.
- I answered but it did not save.
- The app tells you when something fails rather than going quiet. If you saw an error, send us what it said. If you saw nothing at all, close the app fully and reopen it, then tell us what happened.
- I want to change my answer.
- You can change a lunch vote, a shirt answer, or your picks up until whoever runs it closes it. After that, ask them.
- Turn notifications off.
- iOS Settings → GangBox → Notifications. The app works without them; you just will not be told when a run opens or a survey closes.
- Stop it asking for Face ID.
- Turn biometric unlock off in the app's account screen. You will be asked for your PIN instead.
- I am leaving the company, or want my data removed.
- Access ends with your Eutaw Construction account. To ask what has been recorded under your name, or to have something corrected or removed, email IT.
Reporting a problem
What helps us most.
- Which tool you were in, and what you were trying to do.
- What you expected, and what actually happened.
- Any message the app showed you, word for word or as a screenshot.
- Your device and iOS version, from Settings → General → About.
Privacy
What the app collects and who else sees it is set out in the GangBox Privacy Policy.